24X7 Round-the-Clock Monitoring

Instant Alerts to the right technician with

accurate information so we can fix it fast

Just $1 per day

CNG 24x7 Round-the-Clock Monitoring turns

conventional IT support on its head. Rather than

wait for you to notice that a system has failed –

often involving time-consuming ‘systems fiddling’

on your part – our 24x7 monitoring will alert us to

problems at your sites. We’ll almost always know

about a systems issue before you do, so we can fix

it fast and minimize your business disruption.

What is 24x7 Round-the-Clock Monitoring?

24x7 Round-the-Clock monitoring checks your

critical systems every five or fifteen minutes at your

option. Whenever it sniffs a problem, it sends an

email or SMS alert showing the exact nature of the

problem directly to us. And it updates our

WallChart, a large screen in our office that shows

the exact status of all our Clients. We’ll see the true

nature of the problem – rather than having to

depend on (ahem) your best guess. That means

we can fix it faster – and radically boost your

overall uptime.

What Does It Check?

Every five minutes, 24x7 Monitoring will…

• Check that your server is up and running.

• Check that you can connect to the internet.

• Check any or all of your Windows® Services,

vital components of your server’s operating

system. Services provide, well, vital services that

allow you to logon to your network, access the

internet, even print your work.

• Ping various network devices or remote offices

that you need to do your work.

• Check TCP ports on your network, on other

networks or at your ISP. If any of these ports are

failing to respond, you may be unable to

connect and do your job.

• Check disk space to ensure it’s below a set

threshold.

• Check RAID devices to ensure that all disks are

functioning correctly and data is safe.

• Check other devices using SNMP

• Check your website to ensure it’s up and

running and serving your customers.

If there’s a problem, we’ll be alerted instantly so we can take specific

action to resolve the issue almost always before you know you have one.

Key Benefits

• Specific, informative alerts show us the exact

nature of the problem. We can fix it faster.

• Problems are almost always highlighted to us

before you even know you have one. Uptime is

maximized.

• Alerts are routed to the right technician. He can

fix it faster – and do it right the first time.

• Alerts for mission-critical systems can be set by

SMS day or night.

• Costs just pennies per day.

How Do I Get Going?

24x7 Round-the-Clock takes just minutes to set-up, doesn't require

any system reboots and can be protecting your business from downtime

today. Contact CNG to find out move.