Business Communication

  • Home
  • /
  • Solution
  • /
  • Business Communication

Communication Is The Heart Of Business

Communications for your business can be overwhelming. That’s where we come in. Simply contact us with the problem you’re trying to solve and we’ll work with you to figure out a custom solution for you. Here at CNG, we truly are an extension of your team because we care about solving your problem as much as you do.

VoIP Communication Is Built For Businesses

Voice Over Internet Protocol Is Easy To Use, Cost-Effective, And Flexible

Having a capable phone system is essential for a growing business. Fully-featured VoIP solutions from Converging Networks Group are able to offer your business major cost-benefits since it utilizes your internet connection for all of your organization's communication needs. One of the most noticeable advantages that our VoIP system can offer a business like yours is the incomparable savings you’ll see. 

VoIP Eliminates Communication Barriers

Limitations Of Money And Geography Are A Thing Of The Past

Traditional land-line phone systems can limit communication and even limit your company’s growth. For example, if you need to expand your workforce and add more workstations to your fleet, then you will have to have technicians spend extra time running new land-lines to each workstation. VoIP uses your LAN to transmit data. These are the same lines that run the Internet, which means that, with VoIP, you won’t have to run any extra lines.

VoIP is not limited to your local Internet connection, and you can even go wireless and take advantage of your network’s WiFi capabilities. The beauty of VoIP is that you can plug in your IP-enabled phone to an internet connection from anywhere in the world and use your VoIP phone number. You can also receive calls to your VoIP number from anywhere. This is a great way to stay connected with your office and your customers while you’re away at a sales conference or working remotely which saves everyone the frustration of playing phone tag.

Get More VoIP Features For Less

A VoIP Plan Comes Standard With Dozens Of Useful Features

Another way VoIP can save your business money is by giving you powerful communication features that will make it easier to stay connected. WIth our VoIP solutions, you'll get features such as:

  • Call forwarding

  • Call waiting

  • Call monitoring

  • Voicemail to e-mail transcription

  • Conferencing

Our VoIP offering is designed to be flexible and allows you to do more for less. If you add up your twelve favorite call features using a traditional phone plan, you might pay twice as much with all these features enacted. With our VoIP solution you'll get a fully-featured communications system and still save money.

Optimize Your Workplace For Remote Access

Without Being Stuck At Your Desk, Your Organization Can Facilitate Growth 

Mobility grows increasingly more important in today’s business world, and as such, innovators around the world are striving to integrate only the best mobile IT solutions into their corporate infrastructure. 

When we say “mobile solutions,” we’re talking about taking your business on the road without fear of being disconnected from your mission-critical applications and data infrastructure. Furthermore, we want to improve the security of your mobile network access. Converging Networks Group has several mobile solutions available for the small and medium-sized business, including:

  • Cloud Computing Solutions

  • Mobile Device Management Solutions

  • Secure Mobile Connections

Cloud Computing Solutions

Instant Application And Data Access Across Platforms

One of the biggest pain points of modern businesses is that they need to access specific information or applications while out of the office. This makes business trips frustrating, and it can hold your organization back from achieving its greatest potential. Wouldn’t it be great if you had constant access to your business’s most important assets through a simple online interface?

With a cloud solution from Converging Networks Group, your users can take advantage of a simple interface where they can access any mission-critical information easily and securely through your online cloud. Users can view documents, use required applications, and even collaborate in real-time. Our cloud solutions are entirely scalable to meet the individual needs of your business, making them ideal for a company of any size.

Mobile Devices And BYOD Solutions

Optimize Remote Access With Powerful Mobile Solutions

Even if your business has access to data while out and about, this means nothing if your users don’t have devices that are capable of doing so. Many users are using their own personal smartphones, tablets, and laptops to get more work done while on the company’s network. This trend, called BYOD, is growing more popular, as it allows users to take advantage of familiar technology rather than learning a whole new device.

Unfortunately, mobile devices also bring into question several security issues that need to be addressed. With Converging Networks Group’s mobile management solution, your organization can ensure that users’ personal devices aren’t leaking sensitive information through apps. You have complete control over the whitelisting and blacklisting of specific apps, meaning you can, in theory, optimize operations and productivity with your administrator privileges.

Virtual Private Networks

Securely Access Sensitive Corporate Data While On The Go

One of the biggest challenges of working remotely is doing so securely with no risk of compromisation from hackers or other malicious entities. Public WiFi hotspots are commonly known as cesspools of the internet, where threats like viruses and malware are most likely to gather. That hotel WiFi connection you’re paying for? It’s unwise to trust it without taking certain precautions.

The best fix for this situation is Converging Networks Group’s Virtual Private Network (VPN) solution. Our VPN is designed as an extension of your business’s network that allows you to securely log in and access your information from any wireless access point. This helps you avoid putting your network’s data at risk while traveling.

Streamline Your Offices And Save Some Trees.

Easily Manage Faxes And Go Paper-Free

Improve communication and use less paper with digital faxes. Incoming faxes are delivered to email inboxes (instead of being printed) making them easier to archive, search, and transfer.

Send faxes directly from applications with no need to print a document first which saves time and money.

FAX SERVER BENEFITS

  • Fax Centralization: provides centralized incoming an outgoing fax services

  • Green Solution to Faxing: cuts down on wasted paper

  • Fax to Email: converts all incoming faxes to PDF and sends as an email

  • Application to Fax: allows fax direct from applications and productivity tools

  • Print to Fax: allows fax via easy-to-use print function

  • Incoming Fax Management: incoming faxes can be handled in customized ways

  • Fax Archive: allows digital archiving of faxes for easy retrieval and storage

Valuable Conferencing Solutions

Stay Connected No Matter Where You Are

In order to keep teams connected, many companies are learning to lean heavily on various conferencing solutions. In today's marketplace, mobility is essential. Instituting a streamlined conferencing solution can keep you and your team on the same page which helps maintain continuity. We can get you set up with the conferencing options that best meet your company's needs. 

Conference Room Solutions 

Enhance Your Presentations With The Ultimate Business Collaboration Tools

Have you ever been in one of those meetings where everyone is huddled around that small laptop or desktop computer monitor attempting to take in a presentation? If you have issues with your presentations, you may want to integrate your office with the best conferencing tools on the market. CNG has many solutions that make collaboration - either remote or in person - seamless and effective.

Web Meetings

Extremely Simple And Powerful Online Meeting Interfaces

The conferencing solutions we use are the simplest online meeting tools on the market. With these conferencing solutions, you can experience first-hand benefits of mobility and how it can work for your business. In this virtual meeting room, you can expand your company's reach, meet with clients, and improve workplace synergy. Be able to host video conferences, share screens, and change the presenter with the click of a button.

Hosting your own meeting is easy. The software allows for unparalleled collaboration capabilities with the impeccable support that Converging Networks Group is known for.. Our solution can be used on any Windows, iOS, or Android device, making remote sessions a breeze. Converging Networks Group has access to deliver all the conferencing and communication solutions that your company needs to keep your team, and your clients, in the loop.

Mobile Device Management System

Protect Your Company And Staff’s Device Usage

Your employees carry and depend on many types of devices; smartphones, tablets, you name it, they have it. In order to capitalize on this shift in mobile computing, your company needs to put in place a bring your own device policy that protects both your company and your staff. At Converging Networks Group, we have the answer for this necessary integration: our mobile device management solution.

In the past, some larger companies have provided their staff with company-owned and managed mobile devices in an attempt to boost productivity. While this plan is viable for small businesses, it’s not as efficient as it can be considering that each of these employees already have devices of their own that they have on them all the time. Our solutions allow you to place a layer of security between your company's network and your staff's device and configure permissions accordingly.

Mobile Device Management By The Pros

Protect Your Company’s Data And Infrastructure

Enterprise tablet adoption is estimated to grow by approximately 50% per year for the next five years. Clearly larger companies see the benefits of using this mobile technology, but how can small and midsize businesses compete with organizations that can offer these up as a part of their IT budget? By allowing your staff to access your network with their device, your company is able to successfully do what these larger companies are doing at a fraction of the cost.

You'll do just about anything to keep your network safe from outside intruders, but what about the threats that are present from inside your network? When you have a properly managed mobile device management platform, you have a way to keep the potential threats to your company's data and infrastructure from becoming a problem. This system is effective by compartmentalizing the information on an employee's device so that the security measures that are put in place between those files and the users, other files can sort out potential threats.

Support For Any Mobile Computing Platform

A Central Interface That Allows Administrators to Manage Devices And Data 

There are many different operating systems that run mobile devices today. To make sure that you are able to facilitate the needs of your BYOD policy, Converging Networks Group provides mobile device management solutions that take this and the variance of service providers into account. We have a central interface that allows administrators to manage devices and data; the core elements of a thorough mobile device management strategy.

IT departments everywhere are looking for a solution to manage the increasingly powerful devices that their employees purchase. At Converging Networks Group, we can work wonders for your businesses mobile computing capabilities. Some of the most important variables of a comprehensive mobile device management program include:

  • Mobile Asset Inventory

  • Mobile Device Provisioning

  • Mobile Software Distribution

  • Mobile Data Protection

  • Help Desk Support

Unified Communications Solutions

Improve Interoffice Communication And Collaboration 

Communications can be a major pain point for small and medium-sized businesses (SMBs). A fluid communications system helps promote growth and allows for optimal operational efficiency. Unfortunately, many organizations also have trouble managing and maintaining all of their communications solutions. This can stymie growth and make it difficult to reap the benefits of hard-earned progress.

SMBs that want to maximize the return on investment for their communications tools should take advantage of a customized Unified Communications Solution from Converging Networks Group. Unified Communications is a collective term used to group together several communications solutions that allow for greater collaboration, cooperation, and efficiency on a company-wide scale. By taking advantage of services like Voice over Internet Protocol (VoIP), hosted email, and video conferencing, among many others, you can fully leverage your technology and use it to build a better business model.

Email And Instant Messaging Solutions

Allow For Instant And Thorough Communication

All businesses need email, but implementing an email solution needs to be approached in an educated and decisive manner. If your team has a company-wide email solution that is uniform throughout, it will be easier to communicate and your team will look professional with their outbound email communications. Another great part of unified communications is the integration of an instant messaging solution which allows your team to send and receive urgent messages. This can be helpful if you need immediate responses, rather than deal with the long, drawn-out conversations that typically happen via email.

Voice Over Internet Protocol (VoIP)

Use Your Internet Connection As A Communication Solution

Traditional phone systems have fallen behind the times giving way to more convenient and flexible telephony solutions like Voice over Internet Protocol (VoIP). VoIP uses your internet connection to transfer your voice to those on the other end of the line. VoIP also eliminates unnecessary costs associated with running new wires and adding additional lines. The best part of VoIP is that you can use either desktop phones or what are known as softphones, allowing you to use them in the office, at home, or on the road with a smartphone app.

Conferencing Solutions

Communicate Directly With Video And Audio Chat Solutions

Sometimes you’ll have days where your workers may not be in the office or will work remotely while on a business trip. In this situation, you can keep them involved with your business by conducting virtual meetings using conferencing solutions. This helps to add a personal touch to your team’s internal interactions while also making it much easier to conduct meetings externally if face-to-face interaction isn’t an option.


Conferencing And Collaboration

Technology Solutions That Improve Cooperation And Collaboration

The modern business needs to be able to leverage their tools, resources, and network connectivity to improve its productivity. At Converging Networks Group, we understand that today’s business is a mobile business, and we can help you procure communication and conferencing solutions that will allow for enhanced levels of productivity and greater inter-departmental synergy.

With a dedicated conferencing solution, your business can turn a desktop computer into a communications hub, and turn your conference room into a living, breathing productivity center. With the integration of cloud-based communication applications, you can be face-to-face with someone whether they are across the hall or across the country.

Modern Conferencing Options

Your Team Doesn’t Need To Be In The Same Place To Work Together

Collaboration is the name of the game for many modern businesses. Converging Networks Group makes available the most useful communications solutions for business. Whether your business can utilize the power, speed, and affordability of a Voice over IP (VoIP) solution, or you need a wireless, high definition, multi-touch presentation tool with full video capabilities, our team has a solution that you can use to build cooperation and improve your organization’s presentations.

Need a consultation? Reach out to meet our team and get started.